We recommend keeping Windows updated. These updates are from Microsoft and are important to ensure
that your POS terminals are secure and operate at their best.
As POSbiz requires windows
to run, we want to ensure that all POS are as up to date as they can be to
eliminate any possible issues.
We do sometime see issues arise due to a POS terminal not having
received Windows updates from Microsoft. This can affect the Pos software by causing issues to printers or being able to operate POSbiz (or Menumate).
We recommend checking all your POS terminals and making sure they are
up to date, or setting them to install updates overnight, using the following
steps.
Please follow the below to check if Windows on all your POS terminals is up to date.
Find out which Windows version you are running
On your POS terminal click or tap on the start button.
This is normally in the bottom left of the screen.
If the menu looks similar to this you have
Windows 7.
If your start menu looks similar to this you have
Windows 10.
Windows 10 updates automatically, but it is worth checking to ensure all your POS are up to date.
Windows 7
Click on the Start button and select Control Panel
From the list select ‘Windows Update’
If it shows
that there are updates to do, please set these to update at a time where they
can process outside of your trading hours.
We want to see that your POS is up to date. If it is then you are all set.
Ensure to check all POS terminals.
Click on the Start button and click on the Gear Icon or Settings.
Select Updates & Security
Ensure that Windows is up to date. If not or you want to check, select Check for updates.
Related Articles
Windows XP Support Has Ended
Microsoft ended its Support for Windows XP in 2009, and then extended this through to April 2014. From this date Microsoft has no longer released security updates, leaving this operating system vulnerable to security breaches. Based on the ...
Menumate to POSbiz Update Improvements
POSbiz is the rebrand of the Menumate Point of Sale software. Visit Rebrand FAQs to see some commonly asked questions We have kept the layout and functionality of the POS the same so everyone can be comfortable knowing their way around the POS. BUT ...
Get Team Viewer
Team Viewer Download https://get.teamviewer.com/8282muj The POSbiz Support Team use Team Viewer to access your POS. This is the easiest way for the team to see what you are trying to get help with, or for them to be able to show you If you don't ...
Configure Receipt Printer Dockets
You can configure the receipt printer dockets at Maintenance > Interfaces > Printer Maintenance > Setup Receipt Docket Format When you open that screen, select the receipt printer that you want to configure. One of the common tasks that is done from ...
Configure Kitchen Printer Dockets
The Kitchen dockets can be configured in the Kitchen Docket Formatting section, at Maintenance > Interfaces > Printer Maintenance When you go in there, select the kitchen printer that you want to adjust. The most common reason to adjust things in ...