Customer Checklist

• Subscription agreement signed
• Stripe account setup and linked
• Menus provided
• Website details provided/contact for web developer
• Training and go-live date confirmed

POSbiz Checklist

• Order types confirmed (delivery / pickup / reservation)
• Commission rules setup
• Stripe Account setup / linked if applicable
• GST number entered
• Delivery zones enabled if applicable
• Open hours Confirmed & selected
• Pickup, Delivery & Reservation lead times confirmed
• Menu categories, options & pricing checked and confirmed
• Ordering colour and font setup to match website
• URL given to customer/inserted to website

Go-Live Checklist

• Training provided (receiving orders and updating order status)
• Login details saved
• URL live on website
• Test order processed
• Notification received by customer
• Automatic printing working
• Delivered by Doordash complete
• Stripe payment and commission correctly allocated
  
• - Customer has URL live on POS or laptop for admin - Customer has downloaded Stripe app and shown how to view payouts
  

Post Go-Live Support

• Monitor and text customer with orders received to ensure printed correctly and status updated correctly (first 3 days post go-live)
• Stripe Dashboard Access for Payouts