Chit numbers are a reference number, character or name that identifies an order to kitchen and wait staff.
From the POSbiz main screen, select Maintenance then Chit Numbers. In the Chit Numbers screen you can Add, Edit and Delete chit numbers and also select which tills use Chit Numbers by selecting Terminals.
Create New Chit:
1) Press Add
2) Select 'Name : Chit Number' and give it a name, eg. Takeaway, etc. then press Ok
3) Enter a value for 'Mask'. This value is shown on the button and docket when printing. e.g. TA %. The % should be added as this will be replaced with the relevant order number.
3) Press Type. These are explained down the page.
4) Format is whether the number is in numeric format or alpha numeric, or in a List. “List Format” see down page for details.
5) Press Default Menu then select the menu you want to come up in POS when you click on the chit number and press Ok. (leave none if there is no default)
6) Set max chit number if you are using numeric, and you want the numbers to reset to 1 after the defined number of orders.
7) Press Ok to add that Chit to the list
Now you have to select which tills are going to use this chit
7) Press Terminals, A list of terminals will be shown
8) Select the Terminal then the Chit Number name to make it available on the till. Repeat for each till. Selecting default makes that chit be used by default.
9) If you want to have the chit number appear on the kitchen docket, the field for 'Chit Number' needs to be present. It is the same if you would like to have it appear on the receipt for the customer.
Using Chit Numbers with Onsite Orders
1) When customer wants to order tap the 'Chit Number' button on the main screen
2) Depending on your setup you may need to select a chit number type e.g Takeaway vs Have Here, or it may apply the chit number automatically or even prompt you for the number you are assigning
3) Select the menu items the customer would like
4) Take payment. The docket will have been sent to the kitchen with the relevant chit number.
Chit Types:
There are three options:
Off: the system will not ask you to pick a chit number. You will have to do it manually when required.
Auto: - this will apply the next sequential chit number to the order and will not require any action from you.
Prompt - The system will require you to enter a chit number for every sale.